RRA 2025 is now in effect — Is your portfolio protected? Read our guide
Sure On Property
Purpose-built for
the new regulatory era.
We didn’t retrofit — we started here. Every process, every document, every procedure
built around the Renters’ Rights Act 2025 from day one.
- TPO Registered
- Client Money Protected
- ICO Registered
- TDS Deposit Protection
- PI Insured
Our story
Sure On Property was established in 2026 with a clear thesis: the Renters’ Rights Act 2025 would fundamentally reshape private lettings in England, and the market needed an agency built from scratch around the new rules — not one scrambling to adapt legacy practices.
The agency was founded on the back of over 21 years of compliance, operational, and facilities management experience in the commercial and corporate sector — working with institutional organisations including Microsoft, the NHS, and global service partners Sodexo and Cushman & Wakefield. That background means SOP applies institutional-grade compliance rigour to residential lettings — a standard the sector rarely sees.
Founder credentials — directly relevant to property management
- NEBOSH certified — health, safety & statutory compliance
- 100% compliance track record across multiple regulated jurisdictions
- Statutory compliance — NHS Estates, CQC, HSE, multi-jurisdiction regulatory frameworks
- ISO 41001 — facilities management systems lead implementer
- PRINCE2 — structured project & process management
- Vendor & contractor management — SLA design, performance assurance, audit readiness
We are based in Slough and cover West London, Greater London, and the wider Berkshire and Buckinghamshire areas. We serve small portfolio landlords — typically managing one to five properties — who deserve the same professional, compliance-first service that institutional investors receive.
What makes us genuinely different: every tier of our service includes full regulatory compliance as standard. Gas Safety, EICR, EPC, Awaab’s Law readiness, anti-discrimination compliance, pet request procedures, Section 13 documentation — all included from the base tier. Other agencies charge extra for these. We believe compliance is the foundation, not an add-on.
Our approach is straightforward: take every registration and compliance obligation seriously, regardless of enforcement likelihood. Rigorous compliance isn’t a burden — it’s the competitive advantage that protects our landlords’ investments and attracts quality tenants.
Our principles
Compliance first
Every decision starts with regulatory compliance. We don't cut corners, even where enforcement is uncertain. The law is the baseline — not the ceiling.
Professional standards
Industry best-practice processes from day one. We hold ourselves to the highest standards — because our landlords deserve nothing less, and their tenants do too.
Asset stewardship
We treat every property as if it were our own investment. Proactive maintenance, quarterly inspections, and honest reporting — your portfolio deserves that level of care.
Total transparency
Full fee disclosure, clear reporting, and honest communication. Pricing is confirmed in writing before you commit. No surprises — ever.
Our accreditations
Every registration taken seriously. No shortcuts.
The Property Ombudsman
The Property Ombudsman (TPO) has been providing consumers and businesses with an alternative dispute resolution service since 1990. The Ombudsman's resolutions are designed to achieve a full, final settlement of the dispute and all claims made by either party.
Money Shield
Money Shield is a Government approved Client Money Protection (CMP) scheme enabling lettings and estate agents to reassure tenants, landlords, buyers and vendors that their money is safe. If your agent has misappropriated your money, contact Money Shield to make a claim.
ICO Registration
Registered with the Information Commissioner's Office for GDPR compliant data handling. Reference ZC112830. Your data and your tenants' data handled lawfully.
Tenancy Deposit Scheme
All deposits protected under the Tenancy Deposit Scheme (TDS Custodial). Prescribed Information served within the statutory 30-day window — without exception.
Professional Indemnity Insurance
Full PI insurance cover providing financial protection for our landlords and tenants in the event of professional error or omission.
Companies House Registered
Sure On Property Services Ltd. Company No. 16173107. Registered in England and Wales. Fully incorporated and trading legally from day one.
Ready to protect your investment?
Whether you're switching agent, self-managing, or thinking of selling — talk to us first.
We’ll review your portfolio, identify any compliance gaps, and show you exactly what Sure On Property management looks like. No obligation. No pressure.
Response within 24 hours on business days · Slough · Berkshire Hounslow · Middlesex
We’ll review your current agreement and tell you exactly what switching would look like. No obligation.